Frequently asked questions
Quick answers to what people ask us most.
What is a virtual number?
A real phone number in another country that receives SMS online. You use it to verify apps like WhatsApp, Telegram and TikTok without buying a SIM card.
How fast does the code arrive?
Often within seconds, sometimes a few minutes. It appears on your screen automatically. You do not need to refresh.
What if no code comes?
Take a free replacement number, up to two per order. If the timer runs out without a code, you are refunded to your wallet automatically.
Do I need a VPN?
For most apps, yes. Set it to the same country as the number before you request the code.
Can I pay in naira?
Yes. Pay by card or bank transfer through Paystack, or top up your Plugg wallet and buy in one tap.
Which operator should I pick?
The one marked Recommended. It has the best mix of delivery rate and price. A cheaper operator with a low rate often means paying twice.
Can I use the number again later?
Verification numbers are for one code. If you need to verify again later, rent a number instead.
Is the scam checker free?
Yes, always. Search any number to see reports from other users before you send money.
Can I buy from Telegram?
Yes. Our Telegram bot has the same numbers, the same wallet and delivers codes straight into your chat.
How do I contact you?
Email pluggdng168@gmail.com with your order reference, or see the contacts page.
Still stuck? Try the help center or contact us.